Help & Support -> FAQ

Frequently Asked Questions

How Long Will My Order Take?

Orders are typically processed within 2-7 business days with an average of 5 business days shipping time depending on your location.

How Much Is The Delivery Charge?

Delivery charges are calculated based on the type of product purchased and its associated quantity. Please review our delivery information for details on cost per region.

Do You Allow Refunds or Exchanges

All sales are final and no refunds allowed, so we encourage you to become comfortable with your purchase before making it. We will however offer an exchange service for damaged or misprinted goods as described on our returns policy.

What Do I Do If My Order Hasn't Arrived?

First off, don't panic! Get in touch via our contact form or simply send an email with your order details to

My Item is Damaged or Incorrect, What Now?

Firstly, send us an email detailing your issue to warrant an exchange along with your order details within 2 days of receiving your delivery.

Once given the go ahead by us, please return the item/s using the instructions supplied with your order.

If you have any more questions, email or head over to our contact form.